Box office and entry
Tickets
- Online tickets will be on sale every week for our Union-run club nights.
- Pick up your wristband between 5pm and 10pm on the day of the event to guarantee entry to the venue.
- Pick up your own wristband - you cannot ask someone else to collect it for you.
- The Box Office is open from 5pm for that evening's event.
This may differ for all building events such as Fright Night - please check the listing for the event you're attending.
Entry charges
- Wednesdays & Fridays – all building event from 10.30pm onwards; £3* before midnight and £4* after.
- Mondays, Tuesdays,Thursdays, Saturdays & Sundays – free entry
*Prices may vary
Our all building events mean that you can enter any of our bar and club spaces, capacity permitting. This provides a safer, more enjoyable experience and allows customers to flow around the building, we’re also able to increase capacities safely by giving people more room.
Nights run by by other groups such as Sinners may have different charges.
Event Refund Policy for Union run events
Thank you for purchasing a ticket to one of our events! We want to ensure that you have a great experience. If your plans change and you need to request a refund, please review the following guidelines:
- Refund Eligibility You are eligible for a full refund up to the day of the event (up to 1 hour before the event start time or until you pick up your wristband for the event ). Requests made after this deadline will not be eligible for a refund.
- How to Request a Refund To request a refund, please sign in to your native account and request a refund with the following details:
- Your name
- Order confirmation number
- Reason for the refund request (optional)
We will process your refund within [5-10 business days], and you will receive your refund through the original payment method.
- Non-Refundable Items Refunds will not be issued for:
- No-shows (failure to attend the event)
- Refunds requested after the refund deadline
- Special promotions, discounted tickets, or certain VIP packages (if applicable)
- Transfer of Tickets If you are unable to attend the event but would like to transfer your ticket, please do so by signing in to your native account before the event. They will provide guidance on how to transfer your ticket to another person, subject to availability and approval.
- Event Cancellation In the unlikely event that the event is cancelled or rescheduled, you will be notified immediately, and we will issue a full refund or offer an alternative event date/venue. Refunds for event cancellations will not be subject to the deadlines listed above.
- Contact Information For any refund inquiries please contact us at: Email: [email protected] Thank you for understanding our policy, and we look forward to seeing you at the event!
More information
Acceptable forms of ID, guest sign-ins, entry for under 18s, and lost property: see the membership and access page.
Opening hours: see the opening hours page.